Privacy Policy

1. Introduction

KJA Strategy Limited ("RLGP", "we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our service at rlgp.com.

2. Information We Collect

Account Information

When you sign in with Google or Microsoft, we receive your name and email address. We use this to:

• Create and manage your account
• Send you report completion notifications
• Provide customer support

Listing Data

When you submit a listing URL for analysis, we collect publicly available information from that listing including photos, descriptions, amenities, and reviews. This data is used solely to generate your report.

Payment Information

Payments are processed by Stripe. We do not store your credit card details. Stripe may collect information as described in their privacy policy.

3. How We Use Your Information

• To provide and improve our services
• To send transactional emails (report ready, purchase receipts)
• To respond to your support requests
• To comply with legal obligations

We do not sell your personal information. We do not send marketing emails unless you explicitly opt in.

4. Data Storage and Security

Your data is stored on secure servers (AWS) in the United States. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

5. Data Retention

We retain your account information for as long as your account is active. Purchased reports are stored for at least 6 months from the date of purchase. We recommend downloading your reports for permanent access. You may request deletion of your account and associated data at any time by contacting us.

6. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing
• Google/Microsoft — Authentication
• OpenAI — AI analysis (listing data only, no personal information)
• Resend — Email delivery

Each service has their own privacy policy governing their use of data.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Unsubscribe from email notifications

To exercise these rights, contact us at support@rlgp.com.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

10. Contact

Questions about this Privacy Policy? Contact us at support@rlgp.com